autodesk desktop connector is not fully set up

Select the location where Desktop Connector's program files will go and click Install. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Desktop Connector is running elevated. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. (For example, if you drag in a single file, only that file will be uploaded). The Autodesk Docs connector will no longer fix references on download. Go to the designated folder with Revit files and click on the three dots. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. Option to add and sync 40 projects locally in Autodesk Docs connector. Users of the Fusion and Drive connectors can continue to use Inventor in their workflows. Do you see Autodesk Drive mounted to your Windows Explorer? You must fully uninstall Desktop Connector before installing an older version. Log in using the corresponding Autodesk username and password. For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. Does anyone know what the problem could be? Previous releases of Autodesk Desktop Connector are available for download. New Offline experience (Autodesk Docs connector), Do not sell or share my personal information, Unique experience for each entitled data source, Autodesk Docs / BIM 360 Docs activity shown directly in the Home Screen. If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation. Refresh drives and see if it returns. There has to be an issue somewhere. I have done extensive searching online but to no avail. Find the project members that have the reported issue and remove them from the project. Select the location where Desktop Connector's program files will go and click Install. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. appears when starting Desktop Connector, Autodesk Docs Drive missing after logging in Desktop Connector, Do not sell or share my personal information. AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. Looking up the issue did not help much as there is little to no information regarding this problem. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions. I tried to update .Net Framework (version was the same or newer so nothing happened). Do not sell or share my personal information. The Pending Actions window can be opened by right-clicking the Desktop Connector icon from the Windows . This page has been translated for your convenience with an automatic translation service. Welcome to Autodesks ReCap Forums. How to silently install the Autodesk Desktop Connector. You can download the Desktop Connector installation files from the following locations: Download Desktop Connector as detailed above. Uninstall the previous version before running the 16.x installer. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Fixed an issue in which an unexpected Related Data folder is created when uploading a Civil 3D host drawing that has a large surface (MMS file) reference using Desktop Connector. When the installation finishes, Sign in to get started. Long Paths are not supported but we have made strides to allow users to perform basic operation on files with long paths, Behaviors are similar to OneDrive which shortens the path to 8.3 format to allow up to 466 character handling rather than the typical 255 characters, You will be informed during project subscription or during file Open when a long path is encountered, New conflict handling options available to the user to select whether the cloud or local copy wins, Introducing error options to Undo or Retry the operation, When Desktop Connector was unable to obtain a lock the user is notified to proceed with caution or to obtain the lock from the web, Unique lock icons indicate whether the current user or another user has the file locked, Users are able to see the full path to their data and navigate into folders they don't have permissions to get to the folders they do have permissions to, Note: Files will not be visible in folders if the user does not have at least view permission, Enables you to add design files and view all their gathered references and related data before uploading all listed files to the cloud, While working in offline mode, activity in the Docs workspace will be recorded and queued in the Home Screen and run when you come back online, Note: Activity in the workspace while Desktop Connector is not running is not currently supported, All supported versions of Windows 10 or Windows 11 are now supported. Please let us know if you have any questions or comments. Method 2: Adjust Permissions Settings. https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EhmzI4kRA4xBmML61Hxg_mQBfQCSwR1 https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EnQCVO8NvSdHnTKHPWOU6pMBYOn7gPH Do you see the BIM 360 Team icons in your File Explorer? For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). Are you invited on the platform as a role or a username? I didn't see any attachments to this post. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Are you able to run a Repair on the Desktop Connector? In Autodesk Drive web, 'My Data' cannot be renamed or deleted. If you are not invited to any project, the Autodesk Docs icon will not appear in the Windows File Explorer. If the issue persists, sign out of Desktop Connector, restart your computer, and sign back in. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Read and agree to terms of use. I installed the newest version. While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. 2022/9/19 . NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. The command has also been relocated under the help sub menu. Can't find what you're looking for? To translate this article, select a language. I logged in and it appears to be working fine now. Native Windows File Explorer commands/workflows, version earlier than Windows 10 Version 1709, manage which projects are displayed in File Explorer, remove the project from File Explorer, then add it again, change the location of the local workspace, comparison chart of 15.x and 16.0 for Autodesk Docs, Do not sell or share my personal information. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. I have run this file from your link and on laptop came up with a repair or uninstall option, so ran the repair option. Ask the community or share your knowledge. There are known basic Inventor workflows which are broken in the November release. The user should at least have Edit permission. The first is to leverage Taskkill /F /IM DesktopConnector.Applications.Tray.exe to shut down the instance of DC that is currently running. What Operating System are you using and what update are you on for that system. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. I know I'm getting the same error on other users PC. To translate this article, select a language. You must fully uninstall Desktop Connector before installing an older version. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). Open the downloaded .exe file and allow it to extract. Check for Autodesk Docs Drive in the File Explorer. Create project folders. Notification was not available via the Desktop Connector interface until a few days after the official release date. Click on Permissions settings. This was a lot of work for what I would classify as a little tool/program. Can I access files when Desktop Connector 16.x is not running? . Each user will need to accept the invitation again by clicking the link sent byemail. You are now ready to use Desktop Connector. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Autodesk software products will operate on a Free Trial license until activated. Can my company use versions 15.x and 16.x on the same project? 1. Open the downloaded package and allow it to extract. Make sure you have the Anti-Virus and Firewall turned off. Sign in here with your Autodesk account to have your set up automatically. Autodesk Desktop Connector is not fully set up (in ReCap Photo)! Download the latest version of Desktop Connector. ay. IT tried under his log in as well and experienced the same problem. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. I click Cancel 5-6 times and the result is: Setup Failed. Please"Accept Solution"if a reply or replies have helped resolve the issue or answeredyour question, to help others in the community. System Requirements and Software Compatibility, Do not sell or share my personal information. Someone had the same problem? Users will be able to make changes to the local files. I have stopped the service and restarted it, restarted the laptop etc etc. Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. Hi Patrick I'll post a link to download these. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Based on the logs, it looks like it is failing to download the Visual C++ Runtimes from Microsoft's site. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. Open the downloaded package and allow it to extract. Autodesk autocad lt 2018 stuck on initializing free download.8 Frequent Issues when installing Autodesk Products When the installation finishes, Sign in to your connectors. Dr. Barry McAuley is a Chartered Construction Manager and Head of Geospatial Surveying and Digital Construction at Technological University (TU) Dublin. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Leverage /taskkill to unceremoniously squash the running instance of Desktop . Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. I get a log file and 0x80070643 - Fatal error during installation. I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. What IP addresses and domains are used for BIM 360 services? No, the November release of Desktop Connector will not support Inventor. Looking at the logs, one thing I noticed that could cause some problems is that your user.config file appears to corrupt. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Large surface files (.mms) will no longer be versioned when the host drawing is opened. The good old days are gone. Solved by ian.yeagerJV5GB. Ask the community or share your knowledge. . This is not an official translation and may contain errors and inaccurate translations. Are there features missing in Desktop Connector 16.x? If this is the case, you can click and drag it to the clock area to have it always appear there. Can't find what you're looking for? autodesk desktop connector is not fully set up. Specificallyv. 14.10.0.1456 from June 1, 2021. No, Desktop Connector is not available to download/update from the Autodesk Desktop App. This allows you to further narrow down if the issue is related to member permissions or to the setup of the individual machine. Autodesk Desktop Connector Update Error Trying to update to the latest Connector. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. During the Uninstall attempt, are you able to grab the log file that it provides? The official listed release date is Aug 25, 2022. If your product was delivered on media, find the EXE file and launch it from there. Files contained in folders set as View & Download permission will not be set as read-only on the local machine. Previous releases of Autodesk Desktop Connector are available for download. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. Sign back in from the same place. I'm checking with our IT department. Get started with your free trial. Run that, it should generate a zip file that you can send to us. Here is a link to the log file. Our final recourse was to use an uninstall utility (. ) I am an administrator on my machine with rights to install and uninstall. Solved by natasha.l. Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. Welcome to Autodesks Installation and Licensing Forums. Whenever I have this problem I right click on desktop connector, hit exit and then restart it from windows start, Autodesk, Autodesk connector. I have then run the Desktop Connector install again and it says installation completed successfully. May be reproduced by uploading files via Cloudsfer, Delete Local in offline mode causes unexpected error, Intermittent crashes of Windows Explorer shortly after the startup, Desktop Connector AddinProcess.exe crash and display crash error report, Recap file uploaded to Drive via Desktop Connector is not viewable in Drive.autodesk.com, Desktop Connector should not allow saving to unsupported locations (ie. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. Click Register and Activate (Get an Activation Code). In Control Panel, I tried to Repair ADC and same result as above. Confirm you have Desktop Connector installed. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. Does Desktop Connector 16.x support long paths? Causes: Desktop Connector is not supported when run as "elevated". Read and agree to terms of use. You can use the default program files location: C:\Program Files\Autodesk\Desktop Connector or change the location. I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. It easily allows users to manage their information directly from their desktops. If you are having trouble uploading the files, what does the screenshot of the error display? Solution: Install Desktop Connector and configure Autodesk Drive per: ReCap Photo 2021.1 Update Tips. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. I tried all the possible fixes on the help page you linked, but unfortunately, it did not help, and the problem persists. Open the downloaded .exe file and allow it to extract. Download the latest version from the Autodesk Account. Ask the community or share your knowledge. For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. I found that if you apply permissions to top level by username it rectifies the desktop connector. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Unnecessary "Checking Latest Version" dialog showing up during AutoCAD dwg compare workflow. In the AutoCAD Civil 3D Product License Activation wizard, select Activate, and then click Next. Locks will automatically be removed upon closing of the file. Now your entire project team will be up to date, wherever they are. Desktop Connector version 16.x introduces many exciting new capabilities that are detailed in this help documentation. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. I've over 3 years of experience in 3D Modeling using Solidworks and Autodesk Inventor. Do you have any suggestions what I should do now? Previous releases of Autodesk Desktop Connector are available for download. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. It will start downloading the installation file once you click on . Hi, i cant start work with Recap, because:"Autodesk Deskop Connector is not fully set up". Resend the invitations to the project members that were removed. Should I see Desktop Connector when using the Autotdesk Desktop Application? Your support/feedback would be much appreciated. This page has been translated for your convenience with an automatic translation service. Desktop Connector 16.x does not support Inventor for the Autodesk Docs Connector. Desktop Connector failing to install error. How do I activate Autodesk Civil 3D? Warning: Check the Release Notes page in Autodesk Desktop Connector Help for the current and correct . Ask the community or share your knowledge. Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. Autodesk Desktop Connector is not fully set up. Artists and illustrators love Sketchbook for its professional-grade feature set and highly customizable tools. How to check the Autodesk Desktop Licensing Service on Windows - YouTube 0:00 / 2:43 How to check the Autodesk Desktop Licensing Service on Windows Autodesk Installation & Licensing 1.18K. Ensure that you are using the latest release before contacting Autodesk support. You must fully uninstall Desktop Connector before installing an older version. Right click the Desktop Connector icon in the system-tray. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. This page has been translated for your convenience with an automatic translation service. I click Cancel 5-6 times and the result is: Setup Failed. This starts the activation process. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector. Do you have CERs disabled on your system? Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Are you able to provide those files again? Why should I consider moving to Desktop Connector 16.x? Changing this location will not change the location of where the Desktop Connector workspace is stored. I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). Comment by Inell Crookes all right hello guys welcome to my tutorial on how to use the Autodesk SketchBook app to draw this is the app that I use all the time to create my cartoon drawings on my iPad that I have on my channel it's a very user friendly to use app very easy to maneuver around and the best thing about it is that it's free to download now let's get started on the feature so first . This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. I logged in to autodesk drive too but still there is the same problem. Select the location where Desktop Connector's program files will go and click Install. Now i have to install 3 program to use one. I am having problems installing Desktop Connector. You can also try using the Microsoft Fixit tool to do a clean uninstall of the program. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. November 30, 2022 (v. 16.0.0.1902) Preform a clean uninstall and reinstall of the Autodesk Desktop Connector, BIM 360 icon disappears from Windows File Explorer after performing an update or reinstall of Desktop Connector. Its not pretty, but it gets you there. 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. That should recreate the user.config. I'm unclear of my how I was invited. Folders with leading or trailing spaces will show the. You can do this on the docs.b360.autodesk.com or acc.autodesk.com website. Autodesk Desktop Connector is not fully set up.Sign in here with your Autodesk account to have your set up automatically.Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter. Launch the .exe and it runs until halfway completed, then a pop up: Autodesk Desktop Connector Setup Could not access network location *:. Changing this location will change the result of where these program files are installed. For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded. It says setup successful. See, The default workspace location has been changed to, The BIM 360 Team Connector is no longer included. Try removing yourself from the project and then adding yourself again. Drag and drop a design file and automatically upload gathered references is not available. (Cannot uninstall it). Can't find what you're looking for? This location can be changed during the Desktop Connector installation. The Autodesk Docs connector will be accessible even when Desktop Connector is not running. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. Download Desktop Connector as detailed above. To translate this article, select a language. I understand that you are having trouble with Desktop Connector not working. Are there changes with installing Desktop Connector 16.x. Changes mentioned below only apply to the new Autodesk Docs Connector. Trying to update to the latest Connector. I just wanted to follow up with you on this post. When you installed Desktop Connector, did you get any error messages? When logging into your Autodesk account you will be notified that the other users local workspace files will be removed since the two users will share the same workspace location. The Autodesk Docs connector has been completely redesigned making it faster, providing better feedback, and adding support of familiar file explorer workflows. If the Desktop Connector is running in proxy network environment, your IT department might need to set up exceptions. Search Use the up and down arrows to select a result. The service says it is running but there is no icon in the taskbar tray to click on. Faster open times especially when files are already on the local machine, Improved open times regarding AutoCAD XREFs of type Overlay, Autodesk Docs locking will now automatically be applied to all file types when files are opened. Login details are not changed in the Autodesk Desktop App. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Since environments and configurations can be different for each customer, it is recommended that you test this mix version environment to see if the above differences affect your users. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. This is unsupported." Do you want to manually start the service? As a project admin, navigate to the Members page. Open the downloaded package and allow it to extract. View and open files. I tried to Uninstall ADC and same result. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. Are you able to provide some additional information: Let us know if you have any questions or comments. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Before making changes in the Autodesk Docs Connector ensure that Desktop Connector is running. Once you reach this page scroll down it and go to the download link (named Download Now) which is under the Install Walkthrough section then click on it. autodesk desktop connector is not fully set up. Autodesk Platinum Partner. The Autodesk Docs connector will no longer fix references on download. Thank you for posting to the BIM 360 Team Forum. Once done, you may notice a new drive on the computer called "Autodesk Drive.". No, Desktop Connector is not yet supported during the creation of a Custom Install. I am an administrator on my machine with rights to install and uninstall. Using version 5.0.0.593, I have tried uninstaling it but I am unable to do this as I get an error 0x80070643 - Fatal error during installation.

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