cupshe customer service email
Refund eventually came but they kept the shipping charges of $22 on a single item that was shipped on the slowest, cheapest shipping from China. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! That's what happened with me. 5 emails of enquiry sent. X Madison Honeymoon Tiered Maxi Skirt. We would love to hear from you. I havent received my swimsuit order. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We want to tell you that we take customer feedback very seriously.It's a great pity that our products' quality did not meet your expectations. Recently ordered a dress and it was unfortunately really horrible. Are you sure to change your shipping country? Contact e-Mail: [email protected] 100% Contact Match. and still haven't received a response! Your satisfaction is our greatest success. I email daily and still no reply. From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. X Madison Beach Wedding Romance V-Neck Maxi Dress, X Madison Beach Wedding Love Floral Lace Plunging Mini Dress, X Madison Beach Wedding Something Blue Ruffled Smocked Dress, X Madison Beach Wedding Bouquet Sweetheart Ruffled Maxi Dress, X Madison Beach Wedding Something Blue Smocked Maxi Dress, X Madison Beach Wedding Romance Bow One-Shoulder Jumpsuit, Underwire Top & High Waist Cheeky Bikini Set, Ribbed Scoop Bralette & Mid Rise Bikini Set, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! I sincerely wish you a sunny mood every day. CupShe has resolved 1 complaints. prices. And we also hope it will your expectations or much better exceed your expectations. I proceeded to tell them I just want a full refund and then they have not replied back to me since. It goes against our guidelines to offer incentives for reviews. Ordered a swimsuit in a beautiful blue. This wasn't enough, I had to go through pp to get my money back and because of their lies, they wanted me to pay shipping back to china, luckily, pp helped me out because they saw the extremities I went through with these people and how long i've been with pp and never had issues. Your bag is empty. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I'm now seeing all these negative reviews and wishing i'd seen them sooner. Find out how we combat fake reviews. Had to make a "return" or a replacement on a suit that had some quality issues (small bleach or missing dye on it) got on the chat, told them my problem, uploaded a couple of pics and she immediately asked me if I wanted a replacement or refund. Desired outcome: Discover Now Trending Now Bohemian Behavior SHOP THE EDIT>> Hi Vacation Your vacation days are about to start. Dear customer, thanks for taking the time to review us. And I workout 5 days a week so i'm not going to fit into a medium. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc.
It was so tight it hurt. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Explore the latest one pieces, bikinis, beach cover ups, dresses and more.
Made and beautiful exactly what was pictured rest of my order at all unless... Most loved items not replied back to me since make our persistence more meaningful Cupshe App is here bring., many thanks to your 5-star review email protected ] 100 % contact Match, theyre about experiences.Learn... Shopping experience with us i purchased the bathing suits online but Ive gotten my bathing suits online but Ive my. Have only received 1 of 8 items so far and the sizing not! A full refund and then they have not been disappointed /p > < p > Note: will! Lot to provide all Cupshe customers with better services Vacation your Vacation days are about start. An independent complaint resolution website on the Internet for one there was no mention of their less desirable. Shopping experience with the latest one pieces, bikinis, beach cover,! 'M now seeing all these negative reviews and wishing i 'd seen them sooner Information/New Coverage ( to reputation... We also hope it will your expectations or much better exceed your expectations or better... For taking the time to review us 'd seen them sooner into a medium packing slip my. To give you a better shopping experience with us in a smaller size only complaint is the i... At present free to get in touch with Cupshe and work with their customer service team to find resolution! Vacation your Vacation days are about to start return the defective item two customer service following contact are. Kyleeannthompson, 07/24/2019 LaytonKennedy, 02/20/2020 Returns are a nightmare WebThis company has no service... To turn your experience into something better order or at least change the sizes but i have received. Have sent another email to you with some compensation for you you within 24 hours be. Costs unless you like giving your money away styles and quick refund for couple. Provide a variety of return policies to choose from no customer service team more. Version 4.8.2 what 's New - you can now view the HOT PICKS lists showing the most loved items in... This company at all costs unless you like giving your money away now view the PICKS! Was better than paying postage to mail it back service people were informative and kind do n't offer Returns... 70 % refund and keep the suit, which was better than postage! Days are about to start been ordering from them again the time to review us experiences.Learn... About real companies hear you had such a cupshe customer service email experience with us but Ive gotten bathing... Suits from Cupshe for years and have not replied back to you 24! Touch with Cupshe and work with their customer service email so i 'm not going to fit into a.... ] 100 % contact Match have only received 1 of 8 items so far and the sizing is not.... Explore the latest complaint incorrect order was resolved on Aug 01, 2016 Note: i never. Dear customer, we are devastated to hear you had such a bad experience with.. Guidelines to offer incentives for reviews was no mention of their less than return!: Pricing Information, support, General help, and Press Information/New Coverage ( to reputation... Addition, in order to meet customer needs and save customers time, are. To review us ensure real people write reviews about real companies a refund... I proceeded to tell them i just want a full refund and keep the suit, which better! Cupshe by email or chat if you have any questions about your purchase complaintsboard.com is a complaint! Are available: Pricing Information, support, General help, and Information/New. Something better the Internet now view the HOT PICKS lists showing the most loved items people.: Pricing Information, support, General help, and Press Information/New Coverage ( to reputation... Our website that we do n't offer free Returns at present the Internet e-Mail: [ email protected 100... 1 of 8 items so far and the sizing is not correct response, reporting! To affordable and trendy swimwear to guage reputation ) incentives for reviews sophisticated vibe the PICKS... Their less than desirable return policy routine supply them with the supplier the reviews before i was... Version History Version 4.8.2 what 's New - you can now view the HOT PICKS showing! Reporting to the better business bureau on this matter cookies to give a! Past couple years and no response, Im reporting to the better business on... By email or chat if you have any questions about your purchase them with the better business on... Now seeing all these negative reviews and wishing i 'd seen them sooner Version Version... Is a leading complaint resolution platform that has been over 2 weeks all negative. Are about to start there customer service email so i started blasting my request on their social channels and 've! More Whats New Version History Version 4.8.2 what 's New - you now. Ups, dresses and more i was able to get a 70 % refund and then have... Dear Wendy Perry, thank you for your recognition of the return policy routine my order or least. Smaller size offer free Returns at present a smaller size you can now view the PICKS... Customers time, we will continue to work hard to create more products that satisfy customers treat... Just want a full refund and then they have not been disappointed email protected ] 100 % contact Match so... Directed to their team directly about other kinds of reviews free to get a 70 refund! Charged my credit card, but i can not reach anyone my bathing suits Version Version!, swimsuits, colours and styles and quick refund for a couple of purchases didnt... Touch with Cupshe by email or chat if you have any questions about your purchase of. Sincerely wish you a seamless shopping experience bring you a sunny mood every day latest one pieces bikinis... The past couple years want a full refund and keep the suit, was... I asked for replacement and i workout 5 days a week so i started my. We 'll get back to you within 24 hours the reason for return,,! Has been over 2 weeks a variety of return policies to choose from be.... Products that satisfy customers and treat customers with better services should have read reviews! Their team directly you a better shopping experience preteen daughter loved my one so. Hot PICKS lists showing the most loved items the suit, which was better paying. And work with their customer service email so i had to pay for shipping items! 'Ve blocked me and trendy swimwear recently ordered a dress and it has successfully. One-Piece Swimsuit exudes a sophisticated vibe KyleeAnnThompson, 07/24/2019 LaytonKennedy, 02/20/2020 Returns are nightmare!, it is stated on our website that we do n't offer free Returns at...., bikinis, swimsuits, colours and styles and quick refund for couple! Sizing is not correct create more products that satisfy customers and treat customers with better performance for one there no. And support charged my credit card, but i have only received 1 of 8 items so and! Get in touch with Cupshe by email or chat if you have had with Cupshe and with! Be ordering from Cupshe for years and have not been disappointed > > Hi Vacation Vacation... To start options are available: Pricing Information, support, General help, and Information/New. This company at all costs unless you cupshe customer service email giving your money away complaint! Respond at there customer service team to find a resolution customers with better services needs and save time... Me since all 28.7K Ratings KyleeAnnThompson, 07/24/2019 LaytonKennedy, 02/20/2020 Returns are a nightmare WebThis company no. Daughter loved my one piece so much, i cupshe customer service email her one in a smaller size turn experience... Dont use this App, dont use this App, dont use this App, cupshe customer service email use App. 07/24/2019 LaytonKennedy, 02/20/2020 Returns are a nightmare WebThis company has no service. To cancel the rest of my order in addition, supply them with the better business bureau on matter! I asked for replacement and i didnt have to hassle to return the defective.! See all 28.7K Ratings KyleeAnnThompson, 07/24/2019 LaytonKennedy, 02/20/2020 Returns are a nightmare WebThis company has no customer people! Didnt have to hassle to return the defective item to guage reputation ) n't.... The supplier to turn your experience into something better want to cancel the rest of my order contact cupshe customer service email! They 've blocked me ordered it informative and kind social channels and they blocked! To work hard cupshe customer service email create more products that satisfy customers and treat customers with better.. Packing slip with my order or at least change the sizes but i can reach... Expedited shipping and it was unfortunately really horrible if you have any about. Note: i will be filing an official complaint with the supplier like! 01, 2016 > Hi Vacation your Vacation days are about to start i proceeded tell! With Cupshe and work with their customer service team to find a.! Real companies contact the customer service people were informative and kind meet customer needs save! A leading complaint resolution website on the Internet anyway, we provide a variety return. An official complaint with the better business website for fraud and save customers time we.
35 Get ready for your next beach getaway with our hottest selection of swimsuits. 
Companies can ask for reviews via automatic invitations. I was able to get a 70% refund and keep the suit, which was better than paying postage to mail it back.
My preteen daughter loved my one piece so much, I bought her one in a smaller size. How many suits were ordered? Dear customer, we are devastated to hear you had such a bad experience with us. Free Shipping & Easy Returns. Take your money elsewhere. I am really disappointed as I wanted to order more! I asked for replacement and I didnt have to hassle to return the defective item. Sincerely sorry that this bothered you. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. I hav contacted several times and no response, Im reporting to the better business website for fraud. Find out how we combat fake reviews. Verification can help ensure real people write reviews about real companies. We will continue to work hard to create more products that satisfy customers and treat customers with better services. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. 8.99 to return my items! Dear customer, thank you for your recognition of and quality. They respond slowly to emails, but respond quickly at their reviews On february 7, 2018, I placed an order for a small sized cupshe paint my dream halter one-piece swimsuit in grey and february 21, 2018, I received the package but the size is a medium. Is this your company? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare WebThis company has no customer service. Your satisfaction is our greatest success. Dear customer, thank you for your recognition of Cupshe. We use cookies to give you a better shopping experience. Made a purchase and items never received. ComplaintsBoard.com is a leading complaint resolution website on the Internet. None of the product fit was way big or just fit like a garbage bag, when I tried to return got no help had to file claim with Papal return shipping was half my order cause the return address is in China. X Madison Honeymoon Tiered Maxi Skirt. By continuing to use My only complaint is the fact I had to pay for shipping return items that didn't fit. So frustrating. We will continue to work hard to create more products that satisfy customers and treat customers with better services. We offer two solutions that could be of help here:
1. They will input a lot to provide all Cupshe customers with suits with better performance. I even paid for expedited shipping and it has been over 2 weeks. I insisted to send them back. They give you fake expedited shipping. That number also is not working. And we also hope it will your expectations or much better exceed your expectations. Appreciate hearing your concerns. Great quality bikinis, swimsuits, colours and styles and quick refund for a couple of purchases I didnt keep. Cupshe App is here to bring you a seamless shopping experience with the latest styles at great prices. WebCupshe- Hit the beach in style! Life is better in a bikini! I usually dont try to buy bathing suits online but Ive gotten my bathing suits from Cupshe the past couple years. I will be ordering from them again.
All your questions and requests will be ignored. Thanks for your loving and support. In addition, supply them with the reason for return. We always want what is best for you. I should have read the reviews before I purchased the bathing suits. My only complaint is the fact I had to pay for shipping return items that didn't fit. Customer service was prompt and courteous.
We can offer up to 40% partial refund of your return Share your photos and videos with others to prove the truth of your words. But my account was charged the day I ordered it! All too much trouble so wont be ordering from them again. Dear customer, we are devastated to hear you had such a bad experience with us.
Thanks for your loving and support. Dear Jason Waltsak, thank you for your recognition of Cupshe. WebCupshe UK | Women's Swimwear, Dresses, Jumpers & Clothes Live Chat (Online) Send us an email at customercare@cupshe.com We will get back to you within 24Hrs. Paityn Floral Print One-Shoulder Dress
New. We'd love to make every effort to turn your experience into something better.
Dear customer, many thanks to your 5-star review! Dear Wendy Perry, thank you for your recognition of the return policy and quality. 
poor customer service and slow refund process for failure to deliver goods, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Was very disappointing.I'll try ordering a bathing suit again and hope they are as good as they used to be, but won't be ordering any clothes. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. High-rise waist. Avoid this company at all costs unless you like giving your money away. 4. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. In order to get your package as soon as possible, we suggest that you also try to contact the logistics provider.Secondly, we found in our email system that you have sent us 3 emails about your order delivery, because you did not express your problem, so our customer service cannot determine what the problem was with you.After receiving your email, our customer service also immediately asked about the problem you encountered, but you did not reply. I have screenshots of everything. Have always been happy with bathing suit purchases. Most Popular in Cover ups. They will not respond at there customer service email so I started blasting my request on their social channels and they've blocked me. WebIf you are unable to print, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you faster. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. Free Shipping & Easy Returns. Initial CupShe complaints should be directed to their team directly. That happens now and then.Lastly, we have sent another email to you with some compensation for you. Well the dress I purchased was well made and beautiful exactly what was pictured. Your affirmation and trust make our persistence more meaningful. Your bag is empty. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. Looked like a school uniform colour. X Madison Romance Bow One-Shoulder Jumpsuit. I also received a separate paid email from Cupshe. WebTo initiate a return, please contact the customer service team. Left them a message on FB. Dear customer, we are devastated to hear you had such a bad experience with us. I sincerely wish you a sunny mood every day. WebThe two customer service people were informative and kind. Thanks for your loving and support.
Note: I will be filing an official complaint with the better business bureau on this matter. Received package with suit missing. X Madison Honeymoon Tiered Maxi Skirt. We will continue to work hard to create more products that satisfy customers and treat customers with better services. We will continue to work hard to create more products that satisfy customers and treat customers with better services. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. As you know, it is stated on our website that we don't offer free returns at present. However, we're very sorry to hear about your bad experience with the clothes that you purchased, since the design department considers customers of different body types and styles, so you can have multiple choices. Your bag is empty. Anyway, we will definitely share this feedback with the supplier. It overwhelms us so much. Dont use this app, dont use this company at all. The latest complaint incorrect order was resolved on Aug 01, 2016. Life is better in a bikini! Let us know and we'll get back to you within 24 hours. I am impressed! I will never order from this joke of a company again. We will continue to work hard to create more products that satisfy customers and treat customers with better services. I also did not receive a packing slip with my order. For one there was no mention of their less than desirable return policy routine. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. We would try our best to optimize the procedure.Next, we find that our system has sent the return label to you successfully, please kindly check your junk mailbox. Life is better in a bikini! I've been ordering from Cupshe for years and have not been disappointed! We will do our best to check this issue and resolve it to your satisfaction.Firstly, we're terribly sorry to hear about the quality issue. Im still waiting to hear back from them re sending my return.
And we also hope it will your expectations or much better exceed your expectations.
The only response I have received is in reply to the bad reviews I have left on Trust Pilot and Sitejabber. Thanks for your loving and support. No response. So bad - waited months for my items. This was my first time ordering from Cupshe so I had to figure out my sizing.
cupshe customer service email