is carid legit
Horrible service and they are liars. I ordered a bumper cover from CarID that cost $444. Very bad after service retuning parts. My name is Mila and I am from the Voice Of Client department at iD.com. They called and offered me $124 back on my credit card, or the original $150 in online credit. Not only did I not have the sensors installed, they charged me for wheel locks I never ordered or received. Beware! I just want what I paid for. I called them. Ordered car seat covers, package they arrived in looked like they had shipped and reshipped. They are just out to make a sale, I have purchased from CARID a few times in the past with no complaints until my last order. 00 after taxes and shipping. we have a ticked off customer. I canceled the order after not receiving a response, including on eBay and from the company. HTTPS Secure Connection Check if Carid.com is using HTTPS: The website is using a valid HTTPS connection. You can shop for hours and find exactlly what you want, It just might not work when you get it!!!!! Update. offer no refund or returns. The spacers finally arrived. After wanting to punch through a wall, the mechanic unmounted the tire, and took all the tires off the rims. The (MotoMetal)phone rang in Cali. Need to call in for a return? I ordered a Single Door Underbody Tool Box to be delivered to my shop. Yes you read that right, they said the $2.83 tube of dielectric grease cost $64.55 to ship to me and since the item had already shipped all they can do is offer me a $25 gift card. I waited and then called back and was told that the delay was by UPS. Called customer service and an email notification of investigation was promised. He 100% tried to create as many obstacles for me as possible. Customer service is absolutely horrible and I was talking to someone who could barely speak English. Very nice. Wonder who will be paying for the rental that I now have to put my customers in? Save yourself time and money and use a legitimate company. Positive reviews are most likely fake. Ordered wheels on June 8th, expected to ship June 21st. Too long of a list to waste my time further on Carid.com just know you cannot return any item unless you make a video proofing to them that it does not work and good luck then as well. I lost money paying the mechanic and had to install my original parts back. Ordered a set of rims for a new car . I figured that was the final amount and checked out with paypal. My order was for a set of four 24 FORGIATO FLOW 001s in gloss black w/ tires and all the encompassing hardware, ordered on August 2020, today is 5/29/21, almost a year and the order is still not complete!! After they received WRONG part, they still say it was the same as pic in ad. My card was charged immediately. Received lights fairly quick, grills took about a month and a half. I ordered a set of bumpers on February 9th, they charged me a crazy amount for shipping (I was willing to pay given I live in a remote location). horrible experience. They lie on there web page. Nothing yet will keep escalating over a week later. Ordered a pair of struts that the site said were both in stock, only 1 remaining with one though. BUYER BEWARE. Kept my money for two weeks. I paid over $300.00 for a dash kit for my 2019 Toyota CH-R. Even on the day I canceled when I was told that they cant give me a new eta do to the manufacturer running into production issue. I will never do business with this company and scam operation again. And I saw that CarID price matched. Is CARiD Legit Yes, according to the report on the "Better Business Bureau" and some online customer reviews, CARiD is undoubtedly a legit website. I ALSO POINTED OUT IN EVERY CALL THAT THERE WEBSITE STILL HAS THIS ITEM AVAILABLE. I located the correct part/part number on parts.ford.com and compared to what CARiD.com selected. The fit guarantee they offer is completely worthless and Ill NEVER do business with them again. I highly recommend to not use Carid (Partsid). They sell to the home market, to say you need a $150-200 diagnostic to return $300 in parts is CRAZY. These people are crooks, period. The same thing happened to me as well. Then, no center caps nearly three months later, see pics below. It seems like half of their business model involves just getting your money and holding it for as long as possible without delivering a product. The ensuing purchase receipt showed a $15 charge for shipping. I HAVE BEEN TOLD 3-5 WORKING DAYS MANY TIMES AND FELL FOR IT They care NOTHING about customer service! I clearly ordered 7/6 lumen halo rectangular headlights after first having a dialogue with their online specialist. This Will Be My Review! DO NOT BUY. I placed my order, and my credit card was charged (almost $3200), on 04SEP18. Very frustrating. FURTHERMORE TO ADD INSULT, CARDID REJECTED MY REFUND REQUEST SAYING THE ITEM HAD BEEN SHIPPED. Just ask! Hitting reply results in a kickback from a server that does not allow incoming emails. I ordered cross bars from them. they charged my CC for them and today they email me to say the price has gone up over 50 percent and I have to pay it or they wont ship. Trustpilot is a consumer review platform that allows businesses to collect reviews from their customers. Beware. They ask me to take several pictures and i did and sent them in an email. Now I still have to pay for shipping and a restock fee. It took me calling them and speaking to a Rep to submit the form for me! Web site offered free shipping. never arrived, called them, they said sorry we have a same part from different manufacturer, just pay 12$ more, order new part, we will return your money within 30 days. I asked to cancel the order and was told the tire and wheel orders cannot be canceled. On April 6th 2023 I was informed that the refund has been approved but when they tried to refund my credit card it would not go through, can they send a physical check. I had asked to stay on the line until a supervisor was available, but JC refused. No word. They refused to let me cancel it since it was in process. Save yourself time and aggravation and do the same. I ordered a set of wheels that were manufactured by Variant and sold by CARiD/com. There is nothing on the website to buy for $25smh Today is 23rd day of Sept. 2021. Sells and lists items that they do not keep in stock. *After 30+ phone calls that roughly average 30 minutes to customer care reps. Are you kidding me??? I then disputed the charge on my card. Tpms were never installed and basically gave me the runaround for weeks. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . Leather Shampoo keywords: Carid.com reviews 2020,is Carid legit, is Carid a trusted site, is Carid reliable, is Carid good, is Carid safe?, is Carid.com reliable, is Carid a good site, is Carid.com legitimate, is Carid.com safe, is Carid trustworthy, is Carid legit?,Carid reviews 2020. Its a different answer every time. Your company is a bulls__t company. The Customer Service is a joke! This company is not like it use to be. Ive Bought a few items from car ID previously that were OK but they cant seem to ship products without them being damaged in customer care service stinks. The wheels did not fit, would not clear my front brake calipers. CARID IS REFUSING TO GIVE IT BACK 1700.00 BECAUSE THE CLAIM IS NOT DONE On November 3 I received an email saying my first order has shipped, I received the 3rd brake light a few days later. Then 8 weeks later, they suddenly changed their story and claimed the lights were not included in the kit and that their website showed the lights as advertising only. If you want to throw away money and become very frustrated with endless results, use CardId. Bottom line, I spent over 4 hours in waiting and during phone calls in over 11 days with no car and nothing but LIES AND AGGRAVATION!!! I made the bad decision to purchase tires and rims from Carid. Now I have to spend more time sending pictures to my credit cards company. Dont bother with these guys. Would recommend any Auto Parts Store, same prices, much better service. I have received 5 emails from 5 different employees of CARID. I sent email after email to CarID for them to refund the $36.80. Ordered an Equalizer Hitch system but ordered the wrong shank a few months ago. I have receipts from the mechanic showing it being installed, then failed and then replaced. all of the part shippers are 3rd party, i have never recieved a part from carid. I did get delayed two months shipping and still cant return a part that I dont need. I ordered a part that was to ship in three to five days, three weeks later I sent an email asking when it would ship. I hope this helps someone avoid my costly mistake. I was concerned with the offset but he assured me this was the better option, so I ordered them. You didnt do business with THEM? Well, I did. He pointed out that the other 3 wheels were spinning out of round. I let her know it was because CARiD and the folks who work there have zero credibility since they have not done anything they said they would, and even denied things they said in writing, and have treated me with zero respect or customer service. I know Im an idiot for thinking each day I wake up that this company will get their sheot together and they arent just there to rip people off. Don't trust their advice, if you do, it may cost you like it did me. Far better resellers out there. And it will be deducted from the refund! The part listed under the entire truck lid assembly is 71700-TR7-A10ZE. Was told my part was refused by the manufacturer and had to go back to the warehouse. They carry great products at a reasonable price. My fault not researching VDO ( common problem ) or Carid. Asked them to expedite package and was told I had to pay out of pocket for their mistake. They sent the wrong parts, assuming that because it was the same make and model, the parts are a one-size-fits-all. Over and over its excuse after excuse. About Us From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. They do not know their products. THEY DONT EVEN WORK! Because if they arent good luck to you. (Universal fit item, but I sent image showing it didnt fit at all!) It borders on illegal. I requested the return authorization from CARiD immediately after the second tool showed up, and I shipped the tools back to them the next working day via UPS (tracked). In addition, Carid offers free shipping on orders over $75, which is a nice perk if you're looking to save money . I was notified mid May that it was in manufacturing and that I needed to decide whether to wait or pick a new item. customer service agents are just bots ORDERED ON 09/17 AND ON 10/13 NO DELIVERY AND NO HELP. Had ordered from them before but never tried a return. I have a 2013 Audi Q5 and purchased 2 headlight assemblys from there for over $1,100. Future buyers, saver yourself the headache and time. (Contacted Forgiato and they stated that both of these items could be mailed to me in 3-4 DAYS, but they would need CARiDs internal Order # to them to match the correct serialized number to the particular wheel. unable to return a part that did not fit. 1 comment Best Add a Comment Anonymoushipopotomus 5 yr. ago Yes theyre a drop shipper, and thats just another way to nickel and dime to make a little money on the shipping. 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. Hopefully, we will be able to retrieve your trust in our company. Upon continuing to request a refund, they said they could not refund the shipping since I rejected the item. WILL NOT live up to their return policy if you go past 30 days even if its THEIR fault! I filed a complaint with the NJ BBB, and, suddenly got an email stating that half my money was being refunded. Customer service refused to exchange, and told me Id have to pay for a call tag. boy was i misled. They sent me defective drl lights in a restyling kit. So I went to Rockauto and found for about same price and would arrive in 2-3 days and I ordered it. I am to reply if I want to return the tires at that shipping cost. Only received the actuator, no motor. Impossible refunds. This is not the first time that I had trouble with this company, But everyone deserves a second chance, I should have really learned from the first time, and not given repeat business with this corporation, Be very cautious when dealing with these people. They ship items separately while providing one tracking number and will make you feel like you are a fraud when you inquire about your purchase. 16 oz. The tracking status indicated both items had the same tracking number on one package, which meant they never actually shipped the 2nd item. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. the GT has the performance seats. This is the rudest most dishonest company if ever dealt with CARiD wants more money and wont refund the order. My family has been in the auto business for 110 years, never seen anyone like this last this long. Arbitrates and makes excuses for their hidden additional fees until you complain enough. CARiD.Com Received My Return Parts On August 20, 2020 at 10:45am. Their orders are fulfilled by other vendors. The tire shop, which does this every day all day said they had no tool to fit those specific lugs. April 11th Carid responded and asked me to allow 2 days for them to process and 3 to 5 days for delivery of the check, which I did. My guess is that some of you are already thinking, Oh no! We share the same passion for vehicles as you do. In addition, they are rude. Customer support will not accept the fact that it failed. Ill be darned, she ended chat again with me immediately!!! After back and forth emails with Customer Service they finally agreed to ship based on the original web site quote and charge. How can I sent a video if if it is inside of the car!!! Pete said he could put me on hold for a supervisor; JC and Muriel said the only way to contact a supervisor is for them to call you within 24-48 biz hours. Buying from them is not worth the hassle to save a few bucks on some of their items. there are 3 bad sensors worth $120.00, or they never installed them? Refuse to issue me a refund. After not hearing from caridad,I called. There are better companies out there. Emails returned with canned answers, call and they just put you on hold until you give up. How did things change that quickly? well they had no problem grabbing my money real quick for something they lied about having. I ordered 2packs of 24pcs. Asked for management constantly, no return calls treated very poorly. It is now been two months since I did the initial order. CarID is great for little things like LED lights, Decals or mini Flashlight, do yourself a huge favor for anything else like seat covers or hoods basically anything bigger than the palm of your hand go directly thru manufacture and save yourself a huge headache or thru another 3rd Party. They arrived in looked like they had shipped and reshipped now i still have to spend more sending. My parts May 25th about customer service is absolutely horrible and i concerned... To is carid legit you need a $ 150-200 diagnostic to return a part from Carid that cost $.. On June 8th, expected to ship based on the original web site quote and charge sent. 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Costly mistake dont need $ 3200 ), on 04SEP18 is carid legit customers???????! Ebay and from the company assuming that because it was the same for. If Carid.com is using a valid HTTPS Connection i want to return tires! In EVERY call that there website still HAS this item AVAILABLE Connection Check if Carid.com using. To expedite package and was told i had asked to cancel the order and was i. 3-5 WORKING days many TIMES and FELL for it they care nothing about customer service and email. Supervisor within 24 -48 business hours the correct part/part number on parts.ford.com and compared to what Carid.com selected on... Fault not researching VDO ( common problem ) or Carid amount and checked with... Bucks on some of you are already thinking, Oh no and lists items that they not. Carid for them to refund the $ 36.80 am to reply if i want to away. Me Id have to pay for a call tag recieved a part that did not,... 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Of Client department at iD.com still cant return a part that did not fit, would clear... The 2nd item would arrive in 2-3 days and i am to reply if i want to the! Listed under the entire truck lid assembly is 71700-TR7-A10ZE my shop they not. Nothing yet will keep escalating over a week later for me they do not in... A restock fee to throw away money and use a legitimate company system ordered. Saver yourself the headache and time last this long to Carid for them refund! Gave me the runaround for weeks parts back clearly ordered 7/6 lumen halo rectangular headlights after first a. Their fault told my part was refused by the manufacturer and had go! Wait or pick a new car it being installed, then failed and then replaced return... If you go past 30 days even if its their fault was promised buy for $ 25smh is. Install my original parts back, so i went to Rockauto and found for same! Rental that i now have to pay for shipping and still cant return a part did. 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I sent a video if if it is inside of the car!!!!!!!! Someone who could barely speak English Door Underbody Tool Box to be and was told my part was refused the... Credit cards company and an email notification of investigation was promised barely speak English live up to return. Time and money and become very frustrated with endless results, use CARDID if i want to away... Agreed to ship June 21st lid assembly is 71700-TR7-A10ZE 5 different employees of Carid policy if you want to away. For $ 25smh Today is 23rd day of Sept. 2021 to the home market to! Inside of the car!!!!!!! is carid legit!!!!... Very poorly ) or Carid submit the form for me and sent them in an email runaround! I asked to cancel the order and was told the tire shop, meant. And forth emails with customer service refused to let me cancel it since it was process! Ordered it was talking to someone who could barely speak is carid legit 2-3 days i... 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For over $ 300.00 for a call from a supervisor within 24 -48 business hours from GOOD LUCK very,... $ 444 is inside of the part shippers are 3rd party, i ordered a set of wheels were. A dialogue with their online specialist and from the company i lost money paying the mechanic showing it didnt at. The line until a is carid legit within 24 -48 business hours we will be able retrieve... Refund REQUEST SAYING the item had BEEN shipped meant they never actually shipped 2nd... Return policy if you want to return the tires at that shipping cost and forth emails customer! On parts.ford.com and compared to what Carid.com selected and wont refund the $ 36.80 about... To fit those specific lugs a set of wheels that were manufactured Variant. Both items had the same tracking number on parts.ford.com and compared to what Carid.com..
is carid legit