holland america onboard credit

If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. And just got of the phone with HAL to verify that all amounts are showing. You will recognize our representatives by their Holland America signs. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). Please keep this in mind when packing. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Please call the Guest Accessibility Department for detailed information. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Listen to the menu and select the number that corresponds to the ship you are calling. I'm going to have to remember that I have a $2500 hold on my card. Please help us reduce water use. For many years we have emphasized environmental stewardship and conservation in our operations. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. If you receive Onboard Credit, be sure to confirm whether there are any limitations. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. The reduced deposit applies to sailings of 3 days or longer. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. Save my name, email, and website in this browser for the next time I comment. Holland America Line reservesthe right to substitute products when specified brands are not available. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Not so much for currency conversion but because it is a done deal. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. environment is the right thing to do and essential to the success of our business. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Hours are from 6:00am until 9:00pm. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Local Sales Taxes Applied where required. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Please keep this available for check-in. I'm not sure why this "issue" crops up every other week, and people go berserk. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Unsure of your next cruise? In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Crew Appreciation: Receive prepaid stateroom gratuities on board. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. No additional deposits will be due until final payment. The following information should be used as a guideline only. For your convenience, foreign currency exchange services are available at Guest Services. No smoking of any kind will be permitted on any stateroom verandah. Alcoholic beverages will not be served to guests under age21. Please log in to purchase your shore excursions. A total of $420. Discover ancient cities, seaside towns and a rich culinary tradition. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Room Dining is available 24 hours a day. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. CC Help Jenn By Your booking will be credited to, and finalized by, your preferred travel advisor. CC Help Jenn Can it go towards a pre-excursion hotel/transfers arranged thru HAL? I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Youll find something that sings to your heart, night after perfect night. Please have the ships name, your partys name and stateroom number before you call. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. These requirements are established by the countries you are visiting and not by Holland America Line. Book and save with our Have It All cruise fare. locations will accept major credit cards, and some will accept U.S. dollars. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Thanks everyone. The line will be adding $100 in onboard spending The issue is with the hold and the amount they want to hold. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Shirts/cover-ups and footwear are always required indoors. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Please see the following important information about your luggage tags. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. It is how it is. Please note that minimum age for guests using the fitness center is 16. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. holland america scedule from rotterdam to the usa. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. The minimum age to participate in Club HAL is three years. We cannot process refunds on these cards. Please attach a tag to each piece of luggage you will be checking on the cruise. We regret any inconvenience this may cause. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Pack shoes on top of other contentsin your baggage to expedite the screening process. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. While some credits are If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Your seating assignment will be noted on your guest card upon boarding. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Conserving water results in less energy spent making water, thus saving fuel. And it cant be redeemed for cash. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. The password will need to be disclosed to the youth staff upon pick up of the child. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Your baggage will arrive in your stateroom later that afternoon. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Holland America Line does not discriminate against persons on the basis of disability. If all three are on the same account, it will be credited to that account. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. For questions about your service or about billing, please contact your home network customer service. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. (Remember that checked baggage might not be accessible at all times.) Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. What have people been experiencing lately using OBC towards gratuities? suits you. The charges are subject to change without notice. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. Every cruise ship I'm been on has a cash machine and I've never seen it down. It is also your access card to your stateroom. Birth certificates can be an original or certified copy. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Dive In featuring hamburgers and hot dogs. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. ), after handling money and pens, and after using the restroom. I know because I checked. LauraS The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. It happened to us once and we were very glad we had enough until getting reimbursed back home. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Taxes, Fees & Port Expenses are additional amounts to fares listed. Great post Roz! Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. The rate is US$16.00 per minute and billing begins at the time specified. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! My experience has been the same as Krazy Kruizers. Transfers are available to Flight Ease guests and to guests who have independent flight plans. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Holland America Line is Therefore I will have to have a hold put on my card for $420X6. It also gives me spending money on the way home! Mail: Letters and postcards may be mailed from the ship while in ports of call. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Theres never a dull moment on your Holland America Line cruises. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. 1-206-626-7353 to add services to your itinerary. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Professional, local guides and independent tour operators that meet our high standards lead each tour. He could still use it to get access, but he would not be able to charge anything. : At some point in your travels you may experience an emergency. All cash advances are subject to restrictions. I will have travellers checks to cover my account. The final amount billed may take up to 24-hours following disembarkation. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Most evenings smart casual attire is appropriate. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Guests are urged to complete the Online Check-in process before leaving home. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. It also shows you how to correctly put on your lifejacket. No exceptions will be made. Unused TA credits were credited back to our credit card at the end of the cruise. Appointments are strongly suggested, particularly for Dressy Nights. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Mobility Equipment: The safety of our guests and crew is our number one priority. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Your seating assignment will be noted on your guest card upon boarding. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Must Book By Mon, Feb and souvenir bar glass at any bar. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Reservations may be made on board by contacting the restaurant manager. By Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Travelers checks may be cashed at the front office to make your deposit. Some banks may keep the pre-authorization in place for up to 30 days. Hours are from 6:00am until 9:00pm. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Please fill out the form and return it to the Guest Services as soon as possible. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). You will have just 1 receipt showing up on your shipboard account. I never knew this. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. You can always your OBC in the shops, Exploration Cafe (books). The time to reserve your desired stateroom, suite and dining preference is now. How about a wine package or two? book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. If you dont use it, you lose it. Bring your travel and health insurance information and have it handy at all times. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. You will be able to leave a comment after signing in, By If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. There is a charge for the use of the self- service launderettes and it is coin operated. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you.

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