ncl butler and concierge service

Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. I admittedly didn't read through them all but it's a good starting point at least! you also get free pay per view movies! They also receive priority boarding on embarkation day and express debarkation. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. I love Schweppes bitter lemon, but it's not distributed where I live. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. realize that you can be selective about all those services but find out what level you like to be pampered at. Luxury bath products in stateroom bathrooms. (Enrollment required for select benefits.). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Started August 27, 2021, By Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Cocktail party with the cruise ships officers. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. No. Help you plan and execute a cocktail party you host in your suite. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. I had no idea about the pizza. Hello all, my parents (90 and 77) still enjoy cruising. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. There is another thread about tipping the Butler good luck with that one. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. There are select categories of Suite which come with specific additional amenities, too! Plates, glassware, setting up food, etc. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. To find out more, please, Traveling with a group of people? *Square footage and stateroom configuration and capacities vary by ship. Overall a very nice experience. Job specializations: Real Estate/Property. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? I write this because there was one occasion when the Butler was attending to our meal in our room. If you forget let say your jacket and your in the theater you call your butler. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. What a great way to start the day! Last cruise. You booked a spa mini-suite which is not a suite. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Another thing to consider doing is to fill out Hero cards for the workers. Learn more. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. With up to 875 sq. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. ft.*, the Deluxe Owners Suite pampers up to six guests. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Cost includes $12.95 plus applicable local sales tax. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. LauraS As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Double balcony is offered on Norwegian Dawn. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. CC Help Jenn A butler, on the other hand, is much more focused on your in-cabin experience. We'll run a soft credit check to find special offers, but it wont affect your credit score. Was at St. Johns Bay well over a mile from the ship and as a test used the. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. the concierge left us behind. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Butler service is something usually offered to passengers who've booked a top-level suite. We were escorted on by the Concierge and he took us to lunch. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Then watch the moonlight dance on the waves from your private terrace. This suite additionally includes a private balcony. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Is your point person for information on ship happenings day-to-day. Concierge service to help guests book their dining, entertainment and more with NCL. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. CC Help Jenn That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Full Time, Part Time position. Yacht Club suites also come with a personal butler available 24 hours a day. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. The service operates as a dedicated phone line, available . Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. You did not book a suite. But the extra services are the real reason cruisers love Disney's Concierge level. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. 957 sq. By continuing to browse the site you agree to our use of cookies. Sleeps up to five guests. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. They also explain how you access certain parts of the ship so, for . Started June 21, 2021, By These Guild of Professional English Butlers are among the best anywhere at sea. Norwegian Cruise Line. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. DECK 19. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Guide and tips to Norwegian Cruise Lines The Haven. That's exactly the case with the Amex Platinum card. Windstars 2023/24 Middle East program kicks off in November. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? It is a cruise ship not Downton Abbey. Terms apply to the offers listed on this page. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Related: Is Disney Cruise Line concierge level worth it? By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Started June 21, 2021, By While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. To add to the above, your butler and concierge are shared with other guests. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. LOL! Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). We planned on bringing his food up to him as it arrived. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Plus Ups are excluded. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Actual amenities vary by ship and category. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. This may be something that is a difference between European standards and American. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. This site does not include all credit card companies or all available credit card offers. The help and assistance 24-hours a day, of a trained and certified butler. Watch the horizon glide by from expansive private balconies. If the ID card is bad it gets worse. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Serve room service meals in your cabin or on your balcony. Makes onboard reservations for everything from meals to child care to shore excursions. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. For drinks, we tip $1/$2 per drink. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. To find out more, please. one night we stayed in to watch one and ordered pizza. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Your daughter's Quinceaera is a special event in life. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. So we'll be trying that out next summer! We asked about 4 times for special treats as we were having visitors. All Rights Reserved. As such, there is no specific guideline on how much you should tip your butler. Copyright 2023 Northstar Travel Media, LLC. With up to 598 sq. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Does NCL track this activity? That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. It was kind of neat. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. //

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