viagogo charge for cancelling sale

Viagogo has advised customers who cannot attend a rescheduled event to. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. Order ID [protected] viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). How do I change the email address on my account? At no time do We provide the Buyer's payment information to the Seller. [protected]! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 3.2 Other Information. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Editor, Marcus Herbert. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. None of my emails have been responded to. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. Additional information can be found in our FAQs and on the ticket details pages. We will not allow You to buy or sell tickets before You have registered with Us. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. To be a member of this Site, You must agree to accept the terms in this Agreement. shawn mendes tickets order no [protected]. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. 16 interesting facts about mozart; chi st joseph medical records. 3.2 Other Information. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. But is it legal for Viagogo to charge me such extortionate fees? However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. we are looking into it, had to call back again to be told still looking into it ! As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. 9 Jun 2022 . You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. If this is also unsuccessful We will not offer a refund. To post a ticket for sale on viagogo You must first register with the Site. 2.2 Registration. Why can't I see my order or sale in my account? We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. 6.6 No Agency. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. Tickets may be substituted with comparable or better seat locations with the Buyers approval. viagogo charge for cancelling sale. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. 7.3 Additional Policies. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. Can I pick up my tickets instead of having them shipped? We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. How Is Technology Changing How We Treat avarey947? Just before I paid for them a huge amount was added for VAT and 'costs'. 3.4 Indemnity. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. 6.8 All Sales are Final. Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 2.9 a) Exception to Sellers Obligation to Confirm. 6.3 Allocation of Risk. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. I demand to speak to a manger or someone in charge immediately Once the Seller lists tickets for sale, the Buyer purchases these tickets, the Fulfillment lies with viagogo and Paris Saint-Germain and is done automatically. viagogo charge for cancelling sale; blog Tech. Especially for a more obscure event where they dont have huge turnover of tickets. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. I have received no contact re the rearranged date of the June event. Viagogo either paid a higher price for the replacement tickets or have charged you the full cost of finding the replacement fees without giving you adequate credit for what they received from the buyer. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. 5.2 Violations, Termination and Suspension. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). By using our Site, You agree to accept this Agreement. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. Seriously people need to take responsibility for themselves. I also don't have my tickets either! The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. Ring me or give me a real number to call It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. Fees at 133% of the ticket itself. We will also add VAT on our fees as applicable. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. Sellers should use our automated online confirmation process. it says. Please contact me via email or call me. My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. And their reply was investigations will be done. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency).

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